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Problems
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I have added
items to my order but they are not showing up or I get a warning about
cookies
This site uses cookies. A cookie is a small text file saved on your
computer, which identifies you to the site. It does not carry any
personal information and cannot do any harm or execute any instructions.
If you have cookies disabled then the site does not recognise you,
and does not know which items you have selected.
Sometimes people think cookies are enabled, when they actually are
not. Double check your settings to be sure. If you change the settings
to enable cookies, click all the 'Apply' or 'Okay' buttons to record
your changes. Otherwise, your changes may not be made. Changing cookie
settings is different for each browser, but here are some guidelines
for common browsers:
Internet Explorer
1.Click 'Tools' in the menu bar and select 'Internet Options.' A new
window will appear.
2.Select the 'Security' tab, then click 'Internet,' then click 'Custom
Level.'
3.You should see a long list of items that you can scroll through.
Scroll down to the cookie options and choose 'Enable' for all cookie
settings.
4.Very important: you must click 'Apply' and/or 'Okay' wherever possible
to set your changes.
Netscape
1.Choose 'Edit' in the menu bar and select 'Preferences.' A new window
will open.
2.Click 'Advanced.'
3.Choose 'Accept all cookies.'
4.Be sure to click 'Okay' to set your changes.
AOL 5.0 Browser:
1.Click 'My AOL.' A new window will open.
2.Click 'WWW' and yet another window will open.
3.Click the 'Security' tab, then click 'Internet,' then click 'Custom
Level.'
4.You should see a long list of items that you can scroll through.
Scroll down to the cookie items.
5.Choose 'Enable' for all cookie settings.
6.Very important: click all 'Apply' and/or 'Okay' buttons to close
all windows and return to the normal AOL screen.
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I have added
items to my order by mistake
If you have not confirmed your order then you can simply remove
the item from your basket using the  button on your basket . If you have already confirmed
your order please contact us by email at sales@mqpelectronics.co.uk
or telephone 01666 825666 quoting your order reference, which you
will find on your confirmation email.
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I have entered
incorrect address or contact information
If you have not confirmed your order then you you can simply change
your information by returning to the form
If you have confirmed your order please contact us by email at sales@mqpelectronics.co.uk
or telephone 01666 825666 quoting your order reference, which you
will find on your confirmation email. |
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I want to change
address or contact information for an order I have already placed
Please contact us by email at sales@mqpelectronics.co.uk
or telephone 01666 825666 quoting your order reference, which you
will find on your confirmation email. |
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I want to change
the way I pay for my order
If you have not confirmed your order please return to the payment
options page. If you have confirmed your order please contact
us by email at sales@mqpelectronics.co.uk
or telephone 01666 825666 quoting your order reference, which you
will find on your confirmation email. |
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